1. Who We Are
ExpatAuto.es is a licensed gestoría providing car import and registration services for expats in Spain. Our contact details: legalhelpbcn@gmail.com | +34 624 247 449.
2. Data We Collect
When you contact us via our website, WhatsApp, or Telegram, we collect:
- Name and contact information (phone, email)
- Vehicle details relevant to your import/registration query
- Communication history for service delivery
3. How We Use Your Data
We use your personal data solely to provide car import and registration services, respond to your enquiries, and fulfil our legal obligations. We do not sell, rent, or share your data with third parties for marketing purposes.
4. Legal Basis
We process your data on the basis of your consent (when you contact us) and to fulfil the service contract between us. Where legally required, we process data to comply with Spanish and EU legal obligations.
5. Data Retention
We retain your data for as long as necessary to provide our services and meet legal requirements (typically 5–7 years for fiscal and administrative records under Spanish law). You may request deletion at any time, subject to legal retention obligations.
6. Your Rights (GDPR)
Under the GDPR and Spanish data protection law (LOPDGDD), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure ("right to be forgotten")
- Object to processing or request restriction
- Data portability
To exercise any right, contact us at legalhelpbcn@gmail.com. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
7. Cookies
Our website uses only essential functional cookies. We do not use advertising or tracking cookies. See our Cookie Policy for details.
8. Contact
Questions about this policy? Email us at legalhelpbcn@gmail.com or WhatsApp +34 624 247 449.